Change Design Lead

Change Design Lead Hybrid - split between home and our London Office Salary: £65,000 – £71,000 Contract: Permanent About the role At Macmillan, we’re here to do whatever it takes to support people living with cancer. As we continue to evolve how we deliver our services, effective change is critical to achieving meaningful, lasting impact. We’re looking for a Change Design Lead to play a pivotal role in shaping and embedding change across our transformation portfolio. This is a specialist, high-impact position where you’ll design the strategies that enable people, teams, and the organisation to successfully adopt new ways of working. You’ll bring deep expertise, thought leadership, and a practical, hands-on approach—ensuring that every programme is underpinned by robust, people-centred change design. What you’ll be doing You’ll lead the design and embedding of change strategies across major programmes, ensuring organisational readiness and driving successful adoption. Your key responsibilities will include: Designing and leading end-to-end change strategies aligned to Macmillan’s strategic objectives Assessing organisational readiness, identifying risks, and recommending targeted interventions Developing change impact assessments, stakeholder engagement plans, and adoption roadmaps Partnering with Programme Managers, business leads, and People & Culture to embed change into delivery Acting as a trusted advisor to senior leaders, influencing decisions to maximise adoption and minimise resistance Designing and championing Macmillan’s Change Framework, embedding best practice methodologies across the organisation Monitoring and reporting on change adoption, escalating risks and recommending corrective actions Driving continuous improvement in change management capability and practice Who we’re looking for You’ll be an experienced change professional with the credibility and expertise to operate at a senior level—combining strategic thinking with practical delivery. We’re particularly interested in candidates with: Deep expertise in organisational change management, with experience in complex environments Strong knowledge of recognised frameworks (e.g. Prosci, ADKAR, Kotter, Agile change) Proven ability to influence and challenge senior stakeholders Excellent facilitation, communication, and engagement skills, including managing resistance A collaborative approach, with experience working across multi-disciplinary teams A track record of delivering cultural and behavioural change within transformation programmes Who you’ll work with You’ll work at the heart of transformation, collaborating with: Head of Strategy Integration Programme and Project Managers People & Culture team Communications and Engagement team Senior stakeholders across the organisation What success looks like In this role, you’ll: Embed effective, scalable change strategies across programmes Ensure organisational readiness is proactively assessed and addressed Build strong stakeholder engagement and support for transformation initiatives Strengthen internal capability in change management Deliver measurable improvements in adoption and benefits realisation Why join Macmillan? This is an opportunity to shape how change happens in a purpose-driven organisation. Your work will directly enable us to deliver better outcomes for people living with cancer—ensuring that transformation is not just designed, but truly adopted and sustained. Recruitment Process Application deadline: 22nd May 2026 First interview dates: TBC To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice, or a conversation on reasonable adjustments. We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. If you would like to discuss your application or anything further in regards to a career at Macmillan Cancer Support please email us at TATeam@macmillan.org.uk.