Cloud Engineer

About The Opportunity Netrix Global is seeking a Cloud Engineer to implement and support our private cloud infrastructure across multiple data centers. This role is heavily focused on VMware-based environments, with additional exposure to alternative virtualization platforms and modern infrastructure technologies. The ideal candidate is hands-on, understands how core infrastructure components (compute, storage, networking, backup) interact, and can troubleshoot complex issues across the stack. This is not a siloed role—we need someone who can operate end-to-end in a multi-tenant production environment, work independently, and adapt quickly while approaching problems with a practical, solution-oriented mindset. How You Will Make an Impact Design, deploy, and maintain virtualized infrastructure platforms Support and optimize compute, storage, and backup systems Troubleshoot performance, availability, and capacity issues across the environment Collaborate with internal teams on migrations, upgrades, and client onboarding Ensure reliability, scalability, and security of cloud services Build and maintain VMware-based environments (vSphere, ESXi, related ecosystem) Support and manage converged/hyperconverged platforms (Cisco UCS, Dell VxRail, Cisco HyperFlex) Design and manage storage solutions, including: Fibre Channel and iSCSI architectures Zoning and fabric design Block, file, and object storage Data reduction technologies (deduplication, compression) Snapshots, replication, and recovery strategies Perform capacity planning and performance tuning across compute and storage layers Troubleshoot complex infrastructure issues spanning virtualization, storage, and networking Support backup and disaster recovery solutions and ensure recoverability of workloads Participate in infrastructure migrations, including potential platform transitions (e.g., VMware to alternatives) Document configurations, processes, and runbooks Participate in a rotating on-call schedule (approximately one full week every 3–4 weeks) to support production environments and respond to critical incidents Flexibility in working hours, including occasional after-hours or weekend work, to support maintenance activities, deployments, or incident response What You Will Bring to The Table Strong hands-on experience with VMware (vSphere / ESXi, VMware Cloud Director, and NSX-T) in production environments Experience with enterprise compute platforms (Cisco UCS, Dell VxRail, HyperFlex) Deep understanding of storage architecture, including: Fibre Channel and/or iSCSI Zoning and SAN design Block and file storage systems (e.g., PowerScale/Isilon, CIFS/SMB) Replication, snapshots, and data lifecycle management Proven ability to troubleshoot performance and stability issues across infrastructure layers Experience with capacity planning and infrastructure optimization Ability to operate effectively in production, multi-tenant environments Strong analytical and problem-solving skills, with a practical, solution-oriented approach Proven ability to work independently, take ownership, and drive issues through resolution Strong working knowledge of Windows Server and Active Directory, including administration, troubleshooting, and integration with enterprise infrastructure services (authentication, DNS, Group Policy) Experience with backup and recovery platforms: Veeam Dell EMC IDPA / Avamar / PowerProtect VMware Cloud Director Availability Familiarity with XenServer (Citrix Hypervisor) Working knowledge of Hyper-V environments, especially System Center VMM Exposure to object storage platforms Experience in multi-tenant or service provider environments Scripting/automation experience (PowerShell preferred) Working knowledge of Linux-based operating systems, including CLI usage and basic troubleshooting of system, networking, and service-related issues Shift: Monday - Friday 8 AM - 5 PM CT, US Business hours (Central) with on-call participation. The Shift may be rotated/changed based on support coverage requirements About Us At Netrix Global, our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose. We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All! Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution. We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators. At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction. What You Can Expect From Us We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal. To learn more about Netrix Global please go to www.netrixglobal.com