Documentation Specialist / Technical Writer

Experience: 14+ years total IT experience. Note: H1 Transfer is possible Were looking for a detail-oriented Technical Writer / Documentation Specialist to support a large-scale IT program by translating complex technical and business information into clear, structured, and high-quality documentation. ________________________________________ Key Responsibilities Develop and maintain technical documentation, manuals, and user guides Translate complex technical concepts into clear, user-friendly content Work with developers, QA teams, SMEs, and stakeholders Create business requirements, user stories, and process documentation (As-Is / To-Be) Review, edit, and ensure quality of technical and business documents Support project coordination, reporting, and documentation standards Conduct research, interviews, and gather requirements ________________________________________ Must-Have Skills 3+ years of technical/business writing experience 5+ years as Business Analyst or similar role Strong Experience With Requirements Gathering & Documentation Knowledge of Agile & Waterfall methodologies Business process modeling & re-engineering Ability to write user stories & system requirements Strong stakeholder communication & collaboration Experience working with cross-functional IT teams Proficiency in MS Word, Excel, PowerPoint, Visio Strong writing, editing, and organizational skills Experience with status reports, briefings & documentation standards Meeting facilitation & coordination skills ________________________________________ Nice To Have Tools: JIRA, MS Project, Trello, Power BI, Tableau, SQL, Python, R Experience with ERP systems & databases Certifications: CBAP, PMI-PBA Knowledge of SDLC (Agile/Scrum/Waterfall)