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FLEX Senior Manager, Operations Research Scientist

Marriott

Bethesda · Maryland · United States Full Time 5-10 53.07 – 83.7 USD 1d ago

Job description

This is a temporary position.    Applies advanced computational techniques in the development of business solutions to data-intensive problems in the hospitality industry. This rewarding position provides a career as part of a team that makes a direct revenue impact on Marriott hotels, globally, by providing tools that facilitate data-driven decision making in the disciplines of pricing, revenue management, sales and reservations. Works as part of a team supporting revenue-impacting data analysis and modeling applications, provides pricing and statistical modeling and technical expertise; performs undirected research on large volumes of data to reach business conclusions and recommendations; contributes complex programming and analysis in revenue management and sales systems; analyzes data and builds innovative models to deliver business solutions; functions as a subject matter expert in all phases of the project lifecycle – inception, prototyping, design, testing, rollout and support. The Operations Research team seeks a flexible candidate with a willingness to learn that brings unique perspectives to enable creative data-driven solutions to the challenges at Marriott.   CANDIDATE PROFILE   Education and Experience Required: ·      Graduate degree in a rigorous quantitative, technical or scientific subject, including Operations Research, Statistics, Mathematics, Data Science, Data Engineering, Computer Science or Engineering. Bachelors’ degree + 5 years’ experience in the field can be substituted for the advanced degree requirement ·      2+ years’ industry or research experience; applying analytical and programming skills with data-intensive, complex modeling or systems development problems. Experience designing or supporting analytical systems, focusing on model quality and code efficiency ·      Software engineering skills (e.g. distributed computing, object-oriented development, data cleansing, algorithms, and data structures) with 2+ years development experience ·      Knowledge and experience coding with Python (pandas / Numpy / SciPy), Java or C/C++, SQL at an advanced level with an understanding of complexity theory ·      An inherent curiosity in researching and developing solutions to complex and often open-ended business problems ·      An ability to explain and present mathematical concepts and results to technical and non-technical audiences ·      Strong communications skills and ability to work within a team ·      Knowledge of relational databases Preferred: ·      Experience performing predictive modeling, forecasting, or statistical analysis on large scale datasets. ·      Experience with Big Data platforms (i.e. Hadoop) ·      Experience with Machine learning tools and techniques (e.g. k-nearest neighbors, random forests, ensemble methods, etc.) ·      Experience in developing analytic driven solutions to business problems ·      Understands complex, discrete data sets with subtle underlying biases ·      Experience with linear, mixed integer, non-linear or dynamic programming models and familiarity with optimization software (CPLEX, Gurobi). ·      Readiness to debug existing codes to identify source of reported application issues   CORE WORK ACTIVITIES   Technical Leadership ·      Trains and/or mentors other team members, and peers as appropriate ·      Provides leadership on solution structure, tasks, timeline and estimates for revenue management deliverables ·      Partners with planning teams to articulate possible solutions to business problems and to develop requirements for new models   Delivering Technology ·      Formulates methods for measuring the effectiveness of pricing and revenue management activities. ·      Prepares detailed specifications for translation of complex business processes into models and prototypes ·      Develops and implements efficient, scalable algorithms using appropriate technologies/software/architectures ·      Writes software and utility software tools to create and test new models ·      Assists the Application Delivery teams in support of operations ·      Assists the Application Delivery team in the maintenance of existing models ·      Provides work/cost estimates for client requests ·      Prepares documentation for client review. ·      Conducts reviews, discusses findings, risks and challenges and establishes courses of action   IT Governance ·       Follows all defined iT standards and processes and provides input for improvements to the appropriate process owners as needed ·       Maintains a proper balance between business and operational risk ·       Follows the defined project management standards and processes   Service Provider Management To the extent that this role interacts with service providers: ·       Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics. ·       Makes short term plans for the team to effectively utilize resources ·       Monitors Service Provider outcomes ·       Reviews estimates of work effort for client project provided by Service Providers for accuracy ·       Facilitates timely resolution of service delivery problems and minimizes the impact to clients   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.  All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here [https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf] to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.  Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.  Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.