Learning and Development Manager

Organization- Hyatt Hotel Canberra Summary About Hyatt At Hyatt we care for people so they can be their best. As we continue to grow, we don’t lose sight of what’s most important — people. Hyatt is a company that was built by family. It’s a workplace where co-workers become friends. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. About Hyatt Hotel Canberra - A Park Hyatt Hotel Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology. This is your chance to work at a luxurious heritage property like no other. The benefits you will enjoy as a valued member of our Hyatt Family: Access to employee benefits such as complimentary shift meals, discounts for the Clubhouse and all Food and Beverage outlets Training and development opportunities with over 2000 online learning modules to support your career development Access to an employee assistance program Being part of a diverse and inclusive team, passionate about their work Complimentary and discount accommodation at Hyatt properties worldwide Opportunity to grow and develop your career within an international hotel group About The Role We are seeking a passionate individual who strives in assisting others and wants to join a team that priorities diversity, inclusion in a professional and fun working environment. As a Learning and Development Manager you will be responsible in providing an excellent and consistent level of training and development to the Human Resources department and Hyatt Hotel associates. Some Of The Responsibilities Include Implement and support effective training strategies and plans that align with the hotel’s business objectives and the professional development needs of associates. Deliver, monitor, and evaluate the effectiveness of core Learning & Development programs and training modules. Identify training needs and collaborate with business partners to ensure departmental training programs are effectively conducted across all departments. Support Service Coaches by facilitating regular meetings, maintaining engagement and motivation, and ensuring appropriate recognition and appreciation initiatives are in place. Maintain the Learning Suite, training equipment, and materials, while ensuring all training records and documentation are accurate and up to date. Provide support with additional Human Resources-related tasks and initiatives, as required. Qualifications A successful candidate will have: Comprehensive knowledge of Microsoft Office Possess an appreciation for working with multi-cultural workforces of differing education levels Experience working in a Human Resources environment Hospitality or Human Resources Diploma or Degree advantageous Experience of working in hotel-related operational positions Experience in Training (Certificate IV) highly regarded A career with Hyatt opens a world of opportunities. We provide stability and passion in discovering and developing emerging talent within the hospitality industry! We have continually been named one of the World’s Best Multinational Workplaces. Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt If you are looking for a fun, fulfilling career, please apply through www.hyatt.jobs