Microsoft Infrastructure Engineer

We are seeking a skilled Microsoft Infrastructure Engineer to join our dynamic team. You’ll work with cutting-edge technology solutions, helping our clients optimize their business processes and drive digital transformation. The role is project-focused and includes work on tenant migrations, identity federation, and infrastructure architecture across enterprise environments. Key responsibilities Design, configure, and manage Microsoft Cloud and Hybrid environments, including Microsoft Azure, Microsoft 365, and Microsoft on premises infrastructures. Support operational needs by defining procedures, enabling monitoring entities, extracting data, and adjusting cloud and infrastructure configurations. Monitor, optimize performance, and troubleshoot issues across cloud and hybrid infrastructures. Install, support, and maintain complex cloud based and on premises systems. Configure and manage core infrastructure services (DNS, DHCP, NTP, etc.) in cloud, hybrid, and on prem environments. Design, configure, and manage virtualization and cloud infrastructure architectures. Define, implement, manage, and test Disaster Recovery and Business Continuity solutions, including cloud based Backup and Recovery. Requirements Proven experience in Microsoft infrastructure roles, including Cloud and Hybrid environments. Solid knowledge of services hosted on Windows Server and Microsoft Azure. Infrastructure level expertise in Microsoft Azure (IaaS / PaaS). Experience administering Microsoft 365 cloud services (Exchange Online, SharePoint Online, Teams, etc.). Knowledge of networking concepts applied to cloud environments (TCP/IP, firewalls, routing). Experience with Microsoft SQL Server in on prem and/or cloud scenarios Willingness to travel occasionally and work on client-facing projects. Good communication skills and ability to work in team environments. Strong analytical mindset and willingness to learn. Fluent in Italian English and proficiency at B2 level or higher. Nice to have Degree or diploma in IT, electronics, or equivalent skills. Curiosity and strong interest in new and emerging technologies. Additional specialized technical skills beyond core infrastructure topics. Microsoft certifications. Experience in the field of Cybersecurity. How to Apply Interested candidates are invited to submit their CV to: careers@servicefactory.al *Please note that only shortlisted candidates will be contacted for an interview.