RQ11078 - UX Designer - Senior

If you are interested kindly send the following documents to hrsmss@smsoftconsulting.com by Wednesday, May 13, 10:00 AM EST if that interests you and matches your profile. Updated Resume in word format (Mandatory) References (Mandatory) Expected hourly rate (Mandatory) Visa Status (Mandatory) LinkedIn ID (Mandatory) Client: Ministry of Public and Business Service Delivery and Procurement Work Location: 222 Jarvis St, Toronto, Ontario, Onsite Estimated Start Date: 2026-05-25 Estimated End Date: 2027-10-05 #Business Days: 404.00 Extension: Probable after the initial mandate Hours per day or Week: 7.25 hours per day Security Level: No Clearance Required Must Have Work on individual assignment and/or multi-disciplinary teams to meet the business need/outcome of the client: 1) using agile principles 2) incorporating end user’s feedback to close the gap between business need and solution / function of the website Ensure a smooth user experience and design through understanding the end user’s goals and outcomes Leads and monitors UX activities throughout the product development life cycle, to ensure that project objectives and schedules are being met. Provides technology expertise for creating and implementing integrated end-to-end solution and/or design, Establish web design solutions which meet user and client needs supported by deliverables such as service blueprints, customer journey maps, wireframes, user research etc. Experience with Figma and DevOps. Responsibilities Role Overview Create effective, user friendly and visually appealing interfaces. Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing. Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required. Take a user-centered design approach and rapidly test and iterate the designs. Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes General Skills Relevant experience creating GUI designs based on user interaction and performance Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications Proficiency with design and prototyping tools Thorough understanding of the limitations and appropriate use of web development technologies Experience in designing online programs with emphasis in the emotional aspects of human experience Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces Experience identifying design problems and devising elegant solutions Experience making strategic design and user-experience decisions related to core, and new, functions and features Experience gathering user feedback to configure existing interfaces A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience Desirable Skills Knowledge of network security and network protocols Bottom of Form Job Description Experience and Skill Set Requirements Work on individual assignment and/or multi-disciplinary teams to meet the business need/outcome of the client: 1) using agile principles 2) incorporating end user’s feedback to close the gap between business need and solution / function of the website Ensure a smooth user experience and design through understanding the end user’s goals and outcomes Engage with end users to understand their needs and desired outcomes in order to facilitate system/business solutions that meet those needs Apply UX design methods – journey mapping, prototyping, working with the design system, etc. to support needs analysis of users Major Responsibilities Leads and monitors UX activities throughout the product development life cycle, to ensure that project objectives and schedules are being met. Provides technology expertise for creating and implementing integrated end-to-end solution and/or design, Establish web design solutions which meet user and client needs supported by deliverables such as service blueprints, customer journey maps, wireframes, user research etc. Provides expertise in developing and executing online user experience/content strategy through discovering the relevant use cases for the right user / stakeholders Support the product owner to create the optimal digital experience for end users leveraging agile thinking and best practices to develop the solution / software Senior UX Designer Skills Design Knowledge – (50%) Analysis / Problem Solving – (30%) Influence / Negotiating Skills – (20%) Note 5 days onsite