Senior Project Manager

About Welspun Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing. At Welspun, we strongly believe in our purpose to delight customers through innovation and technology, achieve inclusive & sustainable growth to remain eminent in all our businesses. From Homes to Highways, Hi-tech to Heavy metals, We lead tomorrow together to create a smarter & more sustainable world. Job Purpose/ Summary Senior Project Manager (10–15 years. to lead end-to-end analytics and application development projects in a client-facing Mumbai role, driving on-time, high-quality delivery, customer success, NPS improvement, stakeholder engagement, and AI-enabled efficiency. Job Title Senior Project Manager Job Description We are seeking a highly skilled Senior Project Manager with 10 to 15 years of experience to lead and oversee the delivery of analytics and application development projects from initiation to closure. This role is pivotal in ensuring projects are executed on time and meet high-quality standards while driving customer success and enhancing Net Promoter Scores (NPS.. The successful candidate will be adept at continuous process improvement and possess strong stakeholder management and communication skills. They will have the ability to translate complex project outcomes into clear and compelling narratives. Proficiency in leveraging AI tools to enhance delivery efficiency and decision-making is essential. The role is based in Mumbai and requires managing multiple projects in a dynamic, client-facing environment. The ideal candidate will demonstrate a strong commitment to customer-centric approaches and possess the ability to build and maintain robust relationships with clients and internal teams Principal Accountabilities Manage the planning execution and delivery of analytics and application development projects ensuring adherence to timelines quality standards and budget constraintsbrDrive customer satisfaction by actively monitoring Net Promoter Scores NPS addressing feedback and implementing improvement initiatives to enhance customer successbrBuild and maintain strong relationships with clients and internal teams ensuring clear proactive and consistent communication across all levels of the organizationbrUtilize AI tools and digital productivity platforms to enhance delivery efficiency and support informed decisionmaking processesbrDemonstrate exceptional storytelling and presentation abilities to effectively communicate complex project outcomes to diverse audiencesbrOversee multiple projects simultaneously in a fastpaced environment ensuring successful project completion and client satisfaction Key Interactions Internal Communication ,External Communication Experience 10 Competency Name Competency Name Proficiency Level Business & Commercial acumenExpert EntrepreneurshipExpert Global Mind-setExpert People ExcellenceExpert On-Time Delivery ManagementProficient Strategic Planning & Project ManagementProficient Customer CentricityProficient Stakeholder ManagementProficient Business AnalyticsBasic AI toolsBasic Additional Section (Can Be Added, If Required. NA