Senior Site Reliability Engineer 1

Join the Team Modernizing Medicine At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: Our Mission & Vision At ModMed, we are placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical-practice success and improves patient outcomes. The Opportunity Are you ready to align your passion with purpose? As a Senior Site Reliability Engineer I, you aren’t just managing servers; you are the architect of the digital infrastructure that empowers healthcare providers. You will think big to design, build, and maintain a resilient AWS ecosystem that ensures our life-saving tools are always available. In this role, you will innovate boldly by driving automation and Kubernetes orchestration, ensuring we save time for our developers and, ultimately, the doctors who rely on us. As a senior member of the team, you’ll lead by example—mentoring others, fostering a "do good" culture, and having a little fun along the way. How You’ll Make an Impact Innovate Boldly with Infrastructure: Take full ownership of our AWS cloud environment. You’ll design for high availability and security, ensuring our platform is as reliable as the doctors who use it. Create Customer Delight through Observability: Use DataDog to peek behind the curtain. You’ll build proactive monitoring and alerting that catches issues before they ever impact a patient or provider. Save Time via Automation: Lead the evolution of our CI/CD pipelines using Jenkins. By championing Infrastructure as Code (Terraform/Ansible), you'll turn manual tasks into streamlined, automated workflows. Master Orchestration: Manage and scale our containerized world using Kubernetes, ensuring our applications are agile, efficient, and cost-effective. Think Big on Security & Recovery: Guard our data with the highest standards of HIPAA compliance. You’ll architect disaster recovery strategies that provide peace of mind in an unpredictable world. Mentor and Lead: Share your wisdom. You’ll guide junior engineers, helping them grow their technical craft while building a collaborative, high-performing team. What You Bring to the Team Experience: 4-6 years in SRE or Cloud Engineering, specifically within the AWS ecosystem. Technical Artistry: You have deep expertise in AWS (EC2, S3, Lambda, RDS) and a passion for Kubernetes orchestration. The Automation Mindset: You are proficient in Python or Bash and believe that if a task has to be done twice, it should be automated with Terraform or Ansible. Analytical Detective Skills: You enjoy the "hunt" of complex troubleshooting and feel a sense of accomplishment when resolving critical incidents. Communication with Heart: You can explain complex cloud architecture to a stakeholder just as easily as you can conduct a deep-dive code review with a peer. Values Alignment: You are someone who wants to do good, work hard, and contribute to a culture of mutual respect and continuous learning. Bonus Points (Nice-to-Haves): AWS Certifications (Solutions Architect or DevOps Engineer). Experience with serverless architectures or data tools like Kafka and Redshift. A background in healthcare tech or regulated industries. Why ModMed? Purpose-Driven Work: Every line of code you optimize helps a doctor spend more time with a patient. Growth Culture: We want you to stay on the cutting edge. We provide the tools and the environment for you to keep learning. A "Think Big, Have Fun" Environment: We take our work seriously, but not ourselves. Expect a collaborative team that celebrates wins together. Inclusive Innovation: We believe diverse perspectives lead to better software. We welcome your unique background and ideas. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels. We do not: Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process; Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or Conduct hiring via informal messaging apps or personal email IDs. All official communication is made only through verified channels, our website, and recognised recruitment platforms. We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at hrcompliance@modmed.com . ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications. It takes more than just a great product to modernize medicine. It takes a great team. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. The work we do makes a difference. Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. Our innovative and collaborative culture fuels our growth and creates rewarding and empowering experiences for our team.