Site Reliability Engineer (Database Specialist)

ABOUT US Syniti, part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data. Syniti’s Data First strategy transforms data from an afterthought into a strategic asset - unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy. Operating globally across industries, Syniti’s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data. Syniti’s cloud-native platform sets new standards in enterprise data management, combining powerful SaaS solutions with deep domain expertise. Designed for agility and scale, our technology helps customers accelerate digital transformation, drive innovation, and make confident decisions with trusted data. Every product enhancement is built to solve real business challenges - empowering organizations to unlock value from their data faster and more effectively. THE ROLE The Cloud Operations team delivers 24×7×365 support for all Syniti SaaS and Hosting customers worldwide. The team is responsible for ensuring the uptime, performance, and high availability of customer workloads across multi-tiered applications, microservice architectures, and a diverse portfolio of managed database systems - including Aurora PostgreSQL Serverless v2, RDS SQL Server Enterprise, ElastiCache Redis, DynamoDB, Amazon OpenSearch, and Amazon Athena. The SRE Database Specialist is responsible for enterprise database design, tuning, high availability, and disaster recovery across a heterogeneous, AWS-managed database environment. The role encompasses multiple Aurora PostgreSQL Serverless v2 clusters, RDS SQL Server Enterprise instances, ElastiCache Redis replication groups, DynamoDB tables, and Amazon OpenSearch domains deployed in both AWS GovCloud and Commercial regions. The environment spans development, pre-production, and production tiers with an emphasis on continued modernization and automation. The primary objective is to minimize operational toil through automated solutions - leveraging Terraform, Python, and GitHub Actions - for day-to-day maintenance, upkeep, and operations control. This allows the engineer to concentrate on improving platform performance, designing new database architectures within the SaaS ecosystem, and maintaining compliance across all data stores. The ideal candidate combines the depth of a principal database administrator with the development capabilities of a junior-to-mid-level software engineer. WHAT YOU WILL DO · Lead database design and performance tuning for Aurora PostgreSQL Serverless v2 clusters and RDS SQL Server Enterprise instances · Manage backup, restore, and disaster-recovery strategies - including automated snapshots, point-in-time recovery, multi-AZ failover, and RDS Proxy · Design and implement proactive maintenance strategies using RDS Performance Insights, Enhanced Monitoring, and CloudWatch Logs to ensure optimal database health and performance · Build and extend database automation using Terraform (AWS, PostgreSQL, and MSSQL providers), Python Lambda functions, and GitHub Actions CI/CD pipelines · Develop self-healing automation and credential-rotation workflows (AWS Secrets Manager, Lambda-based MSSQL rotation) to reduce manual intervention · Serve as the technical lead for database workstreams on customer rollouts and strategic projects within AWS GovCloud environments · Mentor junior DBAs, technical support staff, and application developers on effective use of the database platform WHAT IT TAKES · Ability to thrive in a fast-paced, high-demand cloud operations environment with shifting priorities · Strong analytical acumen and a solutions-oriented mindset for navigating complex technical and business challenges · Demonstrated customer-service orientation with a focus on reliability and responsiveness · Excellent communication skills and a track record of driving cross-departmental initiatives to meet organizational objectives and customer needs · Strong presentation, business writing, and technical documentation skills · Proven ability to build and maintain productive relationships with internal teams, customers, and external partners · Genuine interest in applying technology to create measurable business value and improve operational workflows · Awareness of emerging regulations, industry best practices, and technology trends relevant to cloud database operations · Excellent written and verbal communication skills in German and English · Be fully aligned with our core values: Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have. Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday. Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day. Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family. Technical Skills & Experience · 9+ years of hands-on experience in database engineering or a closely related discipline · 7+ years of SQL administration and development, including Aurora PostgreSQL (Serverless v2), RDS SQL Server Enterprise (2019+), and logical/physical database design · Advanced knowledge of PostgreSQL, T-SQL, SQL Server Transparent Data Encryption (TDE), SSIS, SSRS, and related SQL components · 7+ years of performance tuning and query optimization using RDS Performance Insights, Enhanced Monitoring, CloudWatch Logs, and equivalent diagnostic tools · 3+ years of automation development with Python, PowerShell, and Terraform (HCL), including GitHub Actions CI/CD pipelines · 3+ years of designing and supporting high-availability and disaster-recovery architectures - Aurora multi-AZ failover, RDS Proxy, automated snapshots, and SQL Server AlwaysOn Availability Groups · 3+ years of implementing monitoring and alerting solutions for database environments using Grafana, CloudWatch, RDS Performance Insights, or equivalent tooling · Proven experience with AWS managed database services: Aurora PostgreSQL, RDS SQL Server, ElastiCache Redis, DynamoDB, Amazon OpenSearch, and Amazon Athena · Familiarity with local compliance requirements for database environments in AWS GovCloud · Degree in Computer Science or equivalent professional experience WHAT WE OFFER Trust that you are proficient at what you do. At Syniti, you will find a supportive environment and access to learning tools, but micromanagement is not our thing. Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly, you will have the chance to shape our journey and share in our success story. Support. We all rely on each other and enable each other to be successful. You won’t stand alone. Curiosity and genuine interest in you. We all have our different stories, all equally fascinating, with each depicting a different journey, and we want to hear them all. Recognition. We are the sum of individual achievements, and we always take the time to celebrate them. An open organisation. Hierarchies are not our thing, and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen, and ideas are valued. OUR COMMITMENT TO INCLUSION At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger - and we value the unique backgrounds, experiences, and voices each person brings to our team. We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know - we’re here to support you.