Technical Writer

We're seeking a sharp and detail-oriented Technical Writer to join our growing team at ReSO. You'll be responsible for creating clear, accurate, and user-friendly content that helps our clients and internal teams get the most out of our platform and services. What You'll Do Write and maintain technical documentation, including user guides, API references, how-to articles, and release notes Collaborate to ensure documentation is accurate and up to date Translate complex technical concepts into clear, accessible language for diverse audiences Manage and improve documentation architecture, including tagging, labelling, and information hierarchy Keep pace with platform updates and new feature releases to ensure the content stays current Qualification Requirements 2-5 years of experience in technical writing, preferably within a SaaS or software development environment Strong command of written English with an ability to write clean, readable, and error-free prose Familiarity with documentation tools such as Confluence, Markdown, or similar platforms Basic understanding of HTML, XML, or static site generators is a plus Experience with AI-assisted writing or documentation tools is an advantage Ability to manage multiple priorities and deliver within deadlines What Makes This Role Different The opportunity to build and shape documentation practices for an early-stage, ambitious startup Direct collaboration with leadership and cross-functional teams Autonomy to define documentation standards and information architecture from the ground up Why Join Us Work across diverse industries and high-impact projects Direct ownership of your documentation scope and measurable outcomes Continuous learning with access to advanced tools and evolving frameworks