A Carillon Christmas Concessions

A Carillon Christmas is a six-week holiday festival during which the 65-acre Carillon Historical Park campus is transformed into a winter wonderland. The event features holiday decorations, special activities and music, miniature train rides, and an opportunity for guests to tour all our historic exhibits at night. Basic Function: This position exists to ensure our guests have a high-quality and enjoyable experience by serving hot food, pre-packaged snacks, and beverages in a timely and accurate manner. General Responsibilities: · Greet guests and accurately take food and beverage orders · Process payment from customers · Prepare and deliver food and beverage orders quickly and accurately · Keep service and food prep areas and utensils neat and clean · Answer guests’ questions and ensure they have everything they need · Build rapport with customers to create a positive atmosphere · Answer basic questions about Carillon Historical Park and A Carillon Christmas · Communicate customer feedback to the appropriate staff · Additional duties as assigned by management Qualification Requirements: · Must be at least 16 years of age · Valid work permit required for minors · General cash handling experience preferred · Outstanding communication and customer service skills · Strong attention to detail · Effective team member · Ability to multi-task · Effective stress management and conflict resolution skills · Available for evening and weekend shifts is mandatory to align with festival hours