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Account Manager DACH (m/f/d) 1
Congatec AG
congatec Deggendorf · de
17h ago
95%
Strong
Job description
Tasks: Support and manage the relationships with all assigned customers in EMEA region, ensuring high customer satisfaction Create, execute and lead sales strategies for assigned customers, utilizing all applicable resources in the company, to meet or exceed Design Win and Revenue targets Manage customer order entry and communication to customer Maintain Sales Orders data in SAP and schedule sales orders to initiate shipments Follow and develop all leads and referrals related to the assigned customer base. Expand business with assigned customer base by investigating new projects in all customer departments and divisions Review price strategy regularly to meet or exceed material margin goals Enter and maintain opportunities and forecasts for all customers in the company’s CRM system Provide status reports on assigned accounts and take part in the annual planning process with Sales management to set key objectives. Schedule regular customer visits and participation in trade fairs Assist Sales Management in the digitalization of processes by introducing customers to conga-Hub and enforcing its use. Cooperate closely with assigned Technical Support Engineer on technical topics and take ownership for closure Profile: Degree or completed apprenticeship in engineering or economics 4+ years relevant sales experience in the OEM electronics market and in growing revenue in the relevant region or market Experience in inside sales and operational order management, including order entry, order tracking, delivery monitoring, customer communication, and issue resolution Good knowledge of ERP systems, preferably SAP (order processing, delivery schedules, inventory checks, and customer order management) Proficiency in using CRM and basic business programs (PowerPoint, Word, Excel) High attention to detail and the ability to coordinate and manage customer requirements throughout the entire order fulfillment process German fluent and very good English language skills Very good verbal and written negotiation- and communication skills Outstanding interpersonal skills as well as strong organizational skills
Languages required
- German fluent Required
- English fluent Required