Activation Specialist - Hybrid - RTG

# Activation Specialist - Hybrid - RTG > robusta · Cairo, Egypt (Hybrid) · — · Posted 2026-09-14 **Workplace:** hybrid ## Description Robusta assists organizations in transitioning to a digital-first approach, crafting unforgettable experiences for their customers. We provide strategy, design, product, and technology services to prominent businesses and brands, utilizing our go-to-market expertise to facilitate seamless customer experiences and enhance conversion rates. We’re looking for an **Activation Specialist** to join our team and support the successful onboarding and activation of merchants. ### About the Role You’ll be responsible for guiding merchants through the activation process, ensuring they are properly set up, trained, and ready to use the platform successfully. ### Main Responsibilities - Support merchants throughout the onboarding and activation process. - Ensure required setup and configurations are completed correctly. - Provide in-person training and guidance to merchants and their staff. - Support merchants during their initial go-live and help resolve any issues. - Follow up with merchants after go-live to ensure continued engagement. - Identify and follow up with at-risk merchants. - Track and document activation challenges and reasons for delays. ## Requirements - **3–6 years of experience** in a relevant role. - Background in **F&B operations, merchant onboarding, or a related field**. - **Native Arabic** and **working English**. - Strong communication and training skills. - Comfortable working on-site with merchants and under service pressure. - Comfortable working with spreadsheets and operational data. - A results-oriented mindset with strong ownership and follow-through. ## Apply [Apply at robusta](https://apply.workable.com/robusta/j/722D16032E/apply) --- Powered by [Workable](https://www.workable.com)