Admin Processing Officer | Remote | Day Shift

ZigZag is looking for an Administration Processing Officer to join our team! About the Role You will provide administrative and back-office support to the Intake and Customer Service teams. This is a high-volume processing role focused on accuracy, attention to detail, and efficient administrative support. Key Responsibilities High-volume back-office administration and processing Follow SOPs and complete multi-stage tasks accurately Manage email and internal communications — no phone support required Maintain accurate records and process information across multiple systems Work independently while meeting deadlines and quality standards Key Requirements Experience in high-volume administration or processing Excellent attention to detail and accuracy Strong written English and communication skills Confident using multiple systems and learning new platforms Ability to work independently and follow detailed SOPs Nice to Have Healthcare industry experience NDIS knowledge Experience with HubSpot, Zanda/Halaxy, Google Suite, Dialpad, Slack, and Zoom Work Schedule 6AM-3PM PH Time/ 8AM-5PM AU Time ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive. By submitting this application, you acknowledge that you have read and agree with the company’s Privacy Policy .