Adult Literacy Counselor - Adult Literacy (64163)

University Settlement partners with 40,000+ New Yorkers in Lower Manhattan and Brooklyn every year to build on our collective strengths as we achieve healthy, stable, and remarkable lives. For nearly 140 years, we’ve fought poverty and systemic inequality by building highly effective social services in collaboration with our neighbors. Established in 1886 as the first Settlement House in the United States, we bring the values of that movement into the 21st century by meeting New Yorkers where they live, listening deeply to all perspectives, and creating space for responsive cooperation. Joining with our neighbors to make stable foundations where people of all ages can grow and pursue their dreams, we build community strength. We infuse a commitment to civic engagement, equality, and communal action into each of our programs, which include early childhood education, youth development, healthy aging, mental health and wellness, English classes for adult immigrants, community centers, and the arts. The Adult Literacy Program provides ESOL and Technology classes to immigrant adults in New York City. University Settlement provides a comprehensive network of services to over 10,000 people of all ages lining in the Lower East Side. Its broad network of activities includes adult literacy classes, mental health counseling and intensive case management; group and family day care; support services to the formerly homeless; after-school and summer camp for children and teens; a senior center and a credit union. Responsibilities: Provide counseling, case management, academic advisement and other adult education supports such as employment counseling, re-entry, or immigration support Assess needs and develop students individual education plans Refer students to providers, partner agencies and programs ifor access to training and education programs Work with teachers and other staff to ensure that students meet program requirements Do follow-up and outreach to help students be successful in job and educational outcomes Help students prepare and polish resumes Conduct mock job interviews with students and assist them in formulating appropriate responses Assist students in developing workplace soft skills such as active listening, asking for and providing feedback, and forming constructive relationships with colleagues and supervisors Educate students understanding of immigrants and workers rights Promote multi-generational learning in the home and assist students in becoming more involved in their childrens and grandchildrens education Help parents navigate the NYC public school system Communicate and plan with students to overcome barriers to learning Organize and lead field trips which have an educational focus Communicate with students and conduct outreach to members of the community about the Adult Literacy program Translate materials into other languages Attend ASISTS training and be able to enter data into ASISTS database Assist in data collection and analysis to identify new areas for program development and new pathways including transition and post-secondary training Track progress of student achievement and attainment of NRS goals Maintain attendance and performance records for students Attend 14 hours of RAEN professional development Attend State-mandated Literacy Zone Conferences Network with Literacy Zone collaborators to ensure that Literacy Zone objectives are met Substutute teach ESOL classes as needed during scheduled shift Other duties as assigned by supervisor Qualifications: B.A. degree in Social Work, Human Services, Education, Business, Psychology, or related field One year of experience teaching adults in a workforce development, recruiting, human resources or ESOL classroom setting preferred Bilingual Spanish required Excellent verbal/written communication and interpersonal skills required Experience working with culturally-diverse immigrant communities with knowledge of vocational training, computer literacy, employment, and ESOL and HSE programs Familiarity with multi-service agencies throughout Manhattan, particularly Lower East Side, is a plus Experience in data entry with strong computer proficiency in Microsoft Office Suite and Google Suite Experience providing comprehensive assessment and case management services to large caseload desirable Excellent judgment and problem-solving ability, strong organizational skills and ability to multitask Self-motivated, able to work efficiently and effectively under pressure both as an individual and member of a team Work Schedule: Full time, Monday - Friday, 9:00 to 5:00 but must be available to work in the evening once a week (until 9pm) and work at off-site locations, 35 hours per week We are committed to building a diverse and inclusive community. We support a broadly diverse team that will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.