Advisory FAAS BPO - Order to Cash Specialist (12 months FTC) - Cork

Join our FAAS Business Process Outsourcing team in Cork as an Order to Cash Specialist, where you’ll play a key role in ensuring accurate cash application and maintaining customer master data across multiple international markets. This is an opportunity to work in a dynamic, collaborative environment that values innovation, compliance, and operational excellence. Key Responsibilities: Activities will primarily include, but not limited to, cash application, customer master data maintenance & manual transaction adjustments ensuring accuracy and timeliness. Act as subject matter expert for MDG processes, supporting customer creation and amendment workflows, ensuring compliance with global processes. Support multiple legal entities across the ACE region, ensuring smooth financial operations. Partner with customer service, finance, and credit teams to resolve issues and deliver an excellent service. Monitor and report on KPIs, driving continuous process improvements. Maintain full compliance with SOX requirements, SPA agreements, and company policies and procedures. Support internal and external audits, providing accurate and timely documentation. Respond to ad hoc requests and contribute to team objectives as required. Ensure a consistent focus and involvement in driving efficiencies and process improvements Skills: Accuracy: Attention to detail to ensure accurate and timely processing of cash applications and accounting adjustments. Effective Communication: Strong verbal, written, and interpersonal skills for cross-functional collaboration and stakeholder engagement. Problem Solving & Critical Thinker: Quick, pragmatic thinker with the ability to translate business needs into actionable solutions. Adaptability in Global and Diverse Environments: Comfortable with ambiguity and change in multi-country, multi-cultural, and fast-paced environment. Technical & Analytical Proficiency: Familiar with AI and process mining tools (e.g., Celonis). Able to use data insights to identify inefficiencies and automation opportunities Proficient in ERP systems such as SAP, with a willingness to learn analytical tools Preferred Experience & Qualifications: Bachelor’s degree in finance or business. 2–4 years of experience in Accounts Receivable or Order to Cash, ideally in a Shared Service Centre. A positive, enthusiastic, can-do attitude and flexible approach to work ERP experience in SAP/Oracle an advantage. Experience in a fast-paced, multinational environment; biotech/pharma experience is a bonus.