AR Coordinator

POSITION SNAPSHOT Location: Meycauayan, Bulacan Nestlé Integrated Business Services Manila Analysis & Reporting (Accounting) Full time, Hybrid Bachelor’s Degree 3+ year of experience POSITION SUMMARY Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our Team in Nestlé Business Solutions is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us? A day in the life of... Serve as the Accounts Receivable Subject Matter Expert (SME) for the Nespresso US Market, managing the end-to-end Order-to-Cash receivables cycle including collections, deductions, disputes, chargebacks, write-offs, reconciliations, provisions, reporting, and customer account resolution Act as the primary finance business partner and key liaison between Nespresso US market stakeholders, customers, IBS, NBS, Sales, Supply Chain, Customer Relationship Center (CRC), and Finance Leadership to ensure effective management of customer accounts, resolution of complex financial issues, and achievement of AR performance objectives Lead the analysis and governance of trade receivables, customer deductions, sales and operational chargebacks, account provisions, and ageing portfolios to support business decisions, financial accuracy, risk mitigation, and cash flow optimization Drive timely resolution of high-value and complex account disputes through cross-functional stakeholder collaboration while safeguarding compliance with Nestlé financial policies, internal controls, and audit requirements. Manage strategic customer portfolios, including key accounts such as Amazon, requiring advanced analysis, contract interpretation, deduction validation, chargeback investigations, account reconciliations, and cross-functional issue resolution Provide financial insights, portfolio risk assessments, and AR performance reporting to market leadership, enabling informed decision-making related to credit exposure, write-offs, provisions, and working capital management Identify and lead continuous improvement, automation, process optimization, and governance initiatives to improve AR efficiency, service delivery, reporting accuracy, and standardization across the Nespresso US AR process landscape What will make you successful Can join the team ASAP Minimum 3-5 years of experience in Accounts Receivable, Collections, Credit Management, or Order-to-Cash operations Experience managing customer portfolios and resolving complex deductions, disputes, chargebacks, and collections issues Experience supporting multinational or shared-service environments Strong knowledge of customer account reconciliations and ageing management Experience working with large strategic customers and retail accounts, including Amazon or similar key accounts preferred Exposure to SAP, Power BI, ServiceNow/IBS ticketing platforms, and financial reporting tools Proven ability to collaborate effectively with cross-functional and international stakeholders Strong analytical and problem-solving capabilities Excellent communication and stakeholder management skills Bachelor's Degree in Accounting, Finance, Business Administration, or related field Advanced English communication skills