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Assistant District Manager

ABM US

Chattanooga · TN · us 17h ago

Job description

We are looking for an experienced Assistant District Manager to lead and empower a team of Managers and Supervisors across multiple locations, ensuring exceptional service, productivity, and operational excellence. As the Assistant District Manager, you’ll play a crucial role in supporting, guiding, and developing your Managers and Supervisors to achieve company standards, exceed client expectations, and foster a positive work environment across all sites within your district. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management Leadership & Team Development: Oversee a team of Managers/Supervisors, providing coaching, performance feedback, and opportunities for growth. Set clear goals and expectations, ensuring Supervisors are equipped to lead their teams effectively. Operational Excellence: Ensure smooth daily operations across all locations by regularly reviewing schedules, productivity levels, and service quality. Work with Managers/Supervisors to address staffing needs, adjust for client demands, and solve operational challenges. Client Relations: Serve as the primary point of contact for key clients within the portfolio. Responsible for Client/Account retention. Establish and maintain strong client relationships, regularly communicating service levels, needs, and improvements. Responsible for renewing and negotiating client contracts. Financial Acumen: Manage portfolio P&L responsibilities, including budgeting, forecasting, and financial planning to ensure profitability and cost control across all locations. Safety & Compliance: Partner with Managers/Supervisors and the Safety Quality Manager to promote a culture of safety and compliance with company, client, and regulatory requirements. Conduct audits and spot-checks to ensure standards are met consistently. Reporting & Communication: Track and report on operational metrics, team performance, and client satisfaction levels. Maintain open lines of communication with Senior Management to discuss district performance, opportunities, and challenges. Strategic Planning & Execution: Work with Senior Management to develop and execute district-level strategies aimed at improving operational efficiency, reducing costs, and driving service excellence. 3-5 Years' experience in a service-oriented environment Must be able to prepare advanced documents using Microsoft Office Suite including Word, Excel, and PowerPoint. Bachelor’s degree preferred. Good communication skills both written and verbal. Proven ability to work with and communicate with front line employees as well as upper-level management team.

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