Assistant Fraud Prevention & Investigations Manager

The Emirates Islamic Risk Consumer Unit is tasked with measuring and controlling Consumer Risk. This is done through the development of Credit Risk Policies that follow the UAE Market dynamics but also incorporate the specific Risk Appetite of the Bank to acquire and maintain healthy and diversified Credit Portfolios. Also, the Unit is responsible for the Underwriting of the Consumer exposures, both up-front but also for the subsequent quality/sample review and the constant vigilance of Fraud Prevention. Review retail credit applications and supporting documents to identify potential fraud indicators and prevent fraudulent applications. Monitor fraud alerts, triggers and application workflows, ensuring timely review and escalation of suspicious cases. Conduct preliminary investigations into suspected fraud cases and coordinate with the Fraud Investigation team. Identify gaps in existing processes and recommend improvements to strengthen fraud prevention controls. Support the development and implementation of fraud prevention policies, procedures and monitoring systems. Liaise with Retail Credit, internal stakeholders and card networks to address fraud-related concerns. Support fraud awareness and training initiatives for frontline and underwriting teams. Bachelor's Degree or High School Diploma, preferably in Business, Finance or a related field. Minimum 3–4 years of banking experience, preferably in Retail Banking, Credit Operations or Fraud Management. Experience in fraud prevention, particularly within credit cards and retail banking. Good understanding of retail credit processes, fraud detection and risk controls. Strong analytical, investigative and problem-solving skills with high attention to detail. Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint. Excellent communication and stakeholder management skills. Ability to handle confidential information and work effectively in a team.