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Associate - Account Management - French speakers in Alexandria

Sutherland

Alexandria, Alexandria Governorate, Egypt · eg Full-time 1d ago

Job description

This is a full-time on-site role for a Customer Service Representative French Account at Sutherland's location in Alexandria. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication Backoffice and voice account Proficiency in French B2-C1 Grads only English level A2- B1 PC skills needed Previous experience in a similar role is a must Competitive Salary + Achievable KPIS/Allowances/Incentives Social and medical insurance is provided Work from home after training Fixed morning shifts and fixed weekends (Saturdays and Sundays) Healthiest work environment (Great place to work certified) At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.

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