Benefit Programs Specialist

Benefit Programs Specialist CITY OF FREDERICKSBURG, VIRGINIA Empower Lives: Become a Benefit Programs Specialist Today! Hiring Range: $50,183 - $63,984 DOQ Full-Time | Benefits | Paid Training Built on a strong foundation. Ready for its next chapter. What You’ll Do As a Benefit Programs Specialist, you will be primarily responsible for Intake processes. You'll be tasked with determining program eligibility for various public assistance programs, ensuring that applicants receive the support they need. Eligibility Assessment Conduct interviews with applicants to assess their needs, determine eligibility for assistance programs, and guide them through completing necessary forms and documentation. Case Management Manage a caseload of clients by performing technical and administrative duties to maintain accurate records and monitoring ongoing program eligibility to ensure continued client support. Client Support and Counseling Provide detailed explanations of benefit programs to applicants and offer counseling and support to help them understand and navigate the social services system. Administrative Duties Perform necessary administrative tasks related to case management while ensuring compliance with departmental policies and procedures to maintain the integrity of the benefit programs. Why Join the Fredericksburg Team? A Career with Purpose This is not merely an administrative role in social services. It is an opportunity to influence how a comprehensive local government supports its community, adapts to change, and fosters trust across its social programs. Comprehensive Benefits The City offers a competitive benefits package that offers: medical, vision, and dental coverage, paid leave, paid training, and participation in the Virginia Retirement System. Minimum Qualifications High School diploma or equivalent; Two (2) years of experience working with the general public in a local department of social services, or equivalent education, and/or experience. Must be able to pass a criminal background check to include a clean search of the Virginia Child Abuse and Neglect Central Registry (no current findings or cases associated to you). A valid state driver’s license that meets the standards for the City of Fredericksburg . Preferred Qualifications Prior experience working for a Social Services department. Proficiency in Microsoft office software. Knowledge of DSS case management systems. Prior experience working as Benefits Intake worker. BRING YOUR LEADERSHIP TO FREDERICKSBURG This is more than a job. It is an opportunity to build a stable, rewarding career while serving the residents and businesses of Fredericksburg. Join a knowledgeable, dedicated team that values accuracy, fairness, collaboration, public service, and committed to the City’s Core Values . Apply online: www.fredericksburgva.gov/careers If you are interested in applying for this position, you MUST do so on the Virginia Jobs website. The link below will take you directly to the posting. Deadline to apply is Friday, July 31, 2026 at 4:30 p.m. Thank you! https://www.jobs.virginia.gov/jobs/benefit-programs-specialist-ii-fredericksburg-virginia-united-states-94f3a3ac-65df-4c29-bdd1-3fb05b827de4 Questions? FXBGhire@fredericksburgva.gov The City of Fredericksburg is an Equal Opportunity Employer. The City provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment based on any characteristic protected by federal, state, or local law.