Benefits Consultant - WFH

About UsFor over 70 years, American Income Life has partnered with families across the United States, Canada, and New Zealand, as well as through our New York division, National Income Life. We focus on helping working families, union members, credit-union members, and associations access reliable life, accident, and supplemental health benefits. Our team builds long-term relationships by meeting clients where they feel most comfortable—whether at home or through virtual appointments.Position OverviewThis role involves guiding members through their available benefit options, answering questions, and ensuring they receive clear, accurate information. You’ll interact with individuals who are already connected to the programs we support.ResponsibilitiesProvide benefit enrollment materials and confirm eligibilityManage and route incoming member callsReturn calls and respond to member inquiries promptlyReview coverage options and help clients choose what best fits their needsCreate customized benefit plans using our Needs Analysis toolsStay up to date with new programs, product updates, and company policiesWhat We’re Looking ForStrong communication skillsAbility to work independently and stay organizedComfort speaking with clients over phone or virtual meetingsProfessional, member-focused approachWillingness to learn and follow structured processesWhat We OfferFull training provided100% remote workCompetitive compensation with weekly payBonus opportunitiesClear advancement pathFull benefits after 3 monthsSupportive environment with a strong focus on work–life balance