Benefits Enrollment Specialist - WFH

Role SummaryOur team is growing, and we’re looking for motivated individuals who enjoy working with people in a remote setting. In this position, you’ll connect with members who have requested information, walk them through next steps, and ensure a smooth, professional virtual experience. Success in this role comes from clear communication, reliability, and a customer-first mindset.Who You’ll Be Working WithYou’ll be part of a long-standing organization that has served working individuals and union-related groups throughout North America for many years. These programs help members maintain coverage when traditional workplace benefits change due to job transitions or retirement.The organization values integrity, consistency, and long-term growth. Team members are supported through structured training, clear advancement paths, and leadership development designed to build lasting careers rather than short-term roles.Day-to-Day DutiesCommunicate with members via inbound and outbound callsBook and lead virtual appointments and online presentationsClearly outline available program options using digital toolsSupport members with electronic applications and documentationEnter and update information accurately in internal systemsAdhere to quality standards and internal processesTake part in ongoing training and leadership developmentCompensation & BenefitsWeekly pay advances plus bonus opportunitiesTypical first-year earnings around $55,000Defined promotion and leadership tracksFlexible work schedules100% work-from-home positionResidual income opportunitiesHealth benefits packagePersonalized training with one-on-one supportAccess to annual incentive travel programsCollaborative, performance-driven team environmentQualificationsStrong spoken and written communication abilitiesGood organizational and time-management skillsHigh school diploma required (additional education is a plus)Customer service or retail background is beneficial but not required