Benefits Enrollment Specialist - WFH

Position OverviewWe are expanding our remote operations and are seeking reliable, people-oriented individuals to join our customer-facing team. This role focuses on assisting members who have requested information, providing clear guidance, and delivering a high standard of virtual service. Strong communication skills and a professional attitude are key to success in this position.About the OrganizationThis opportunity is with a well-established organization that has supported working professionals and union-affiliated members across North America for decades. Millions of members depend on these programs to supplement or replace traditional workplace benefits that may be reduced or discontinued after career changes or retirement.The organization is built on transparency, ethical service, and long-term stability. It maintains a strong financial foundation and places a heavy emphasis on training, advancement, and leadership development, offering team members the opportunity to grow into long-term careers.Core ResponsibilitiesMake and receive phone calls with members who have requested informationSchedule and conduct virtual meetings and presentationsExplain program options clearly through online platformsAssist with digital applications and required documentationPerform basic data entry and maintain accurate recordsFollow quality control procedures and internal guidelinesParticipate in leadership and professional development trainingWhat We ProvideWeekly advances and performance-based bonusesAverage first-year earnings of approximately $55,000Structured career advancement and leadership opportunitiesFlexible scheduling optionsFully remote, work-from-home environmentResidual income potentialComprehensive health benefitsOne-on-one onboarding, training, and ongoing mentorshipEligibility for annual incentive travel programsSupportive, growth-focused team cultureCandidate RequirementsClear verbal and written communication skillsStrong time management and organizational abilitiesHigh school diploma required (post-secondary education is an asset)Previous customer service or retail experience is helpful but not required