Benefits Specialist - Remote

Position OverviewThis role offers the opportunity to build a long-term career while making a meaningful impact by assisting working families with essential benefit coverage.About UsOur organization has been trusted for over six decades and collaborates with more than 40,000 unions and associations across North America. We proudly serve millions of members—including those from major sports leagues like the NFL, NBA, and MLB—by providing them with permanent benefit solutions that continue beyond retirement or career transitions.With more than $58 billion of active coverage in place and top financial strength ratings, we’ve also been recognized as one of the most rewarding and people-focused workplaces across multiple years and industry rankings.Day-to-Day ResponsibilitiesHandle incoming and outgoing callsBook and conduct virtual consultationsEducate members on available benefits and coverage optionsAssist with enrollment, documentation, and service follow-upsEnsure accuracy and compliance in all interactionsEngage in continuous development and team collaborationWhat We ProvideWeekly income advances and performance-based incentivesFirst-year average earnings of $55,000+Advancement paths for leadership and growthFlexible schedules with remote work optionsOngoing income through client renewalsHealth insurance and wellness benefitsPersonalized onboarding and coachingAnnual company-paid incentive trips (past locations include Cancun, Bahamas, Las Vegas, and more)Basic RequirementsStrong verbal communication and interpersonal skillsMust be at least 18 years oldHigh school diploma or equivalent (post-secondary is a plus)Must be able to pass a background screeningPrevious experience in customer service or retail is helpful but not requiredPlease Note: All interviews are currently held remotely via secure video call to support safety and accessibility.Ready to take control of your future? Apply today to explore a rewarding opportunity to grow with a purpose-driven team.