Benefits Specialist / WFH

Position OverviewWe are currently seeking motivated individuals who enjoy working with people and providing helpful service to clients. This opportunity is ideal for those who have strong communication skills, enjoy helping others understand their options, and want to build a long-term career in a growing industry.The role involves assisting individuals and families who have requested information about benefit programs designed to help provide financial protection and additional coverage beyond standard workplace benefits. The focus is on delivering clear information, excellent service, and building lasting relationships with clients.Organization BackgroundFor decades, our organization has helped provide supplemental benefit programs to members of labor unions, associations, and various groups across North America. Millions of individuals rely on these programs to help protect themselves and their families.Many traditional workplace benefits can be reduced or lost when individuals retire or change employers. These programs are designed to offer long-term protection that continues beyond employment, providing additional peace of mind and financial security.The organization has built a reputation for financial strength, dependable service, and strong client relationships. Team members are supported with ongoing training, mentorship, and opportunities for professional advancement.ResponsibilitiesDaily activities may include:Communicating with clients through inbound and outbound callsScheduling appointments with individuals who have requested informationPresenting benefit options and explaining coverage detailsAssisting clients with enrollment paperwork and documentationProviding follow-up support and answering client questionsMaintaining organized records using basic computer systemsParticipating in training programs and professional development opportunitiesWhat Is OfferedWeekly pay and performance incentivesFlexible schedulingRemote work opportunitiesResidual income potentialComprehensive health benefitsOne-on-one mentorship and structured trainingCareer advancement opportunitiesAnnual incentive trips and team eventsMinimum RequirementsStrong communication and interpersonal skillsGood time management and organizational abilityHigh school diploma required (post-secondary education considered an asset)Customer service or retail experience is helpful but not required