Benefits Support Specialist (Remote)

Position OverviewWe are currently seeking motivated individuals to join our growing team in a remote, client-focused role. This position offers more than just a job—it’s an opportunity to build a long-term career while making a meaningful impact. You’ll work directly with individuals and families who have requested information about benefit programs designed to provide financial protection and peace of mind.In this role, you’ll be supported with full training, mentorship, and a proven system that allows you to succeed without needing to generate your own leads. If you’re looking for a flexible work-from-home opportunity with strong income potential and clear advancement paths, this could be the right fit for you.About UsWith over 60 years of experience, our organization has built long-standing partnerships with more than 40,000 unions and associations across North America, serving millions of members. Our reach extends across a wide range of industries, including professional groups and organizations.We currently manage over $58 billion in active coverage and maintain strong financial ratings. Our continued growth is driven by a commitment to helping people, developing leaders, and creating long-term career opportunities within our organization.Key ResponsibilitiesConnect with members who have requested information about available benefit programsSchedule and conduct virtual consultations via video conferencingClearly explain coverage options and answer client questionsAssist clients with the enrollment process and ensure all documentation is completed accuratelyProvide ongoing customer support and follow-up serviceParticipate in training and personal development while contributing to overall team growthCompensation & BenefitsWeekly pay with performance-based bonusesResidual income opportunities through renewalsFlexible, remote work scheduleComprehensive training program and ongoing mentorshipHealth and wellness benefitsIncentive trips and company-sponsored travel opportunities (e.g., Bahamas, Cancun, Las Vegas)Clear career advancement into leadership and management rolesQualificationsStrong communication and interpersonal skillsHigh school diploma or equivalent required (post-secondary education is an asset)Previous experience in customer service, retail, or sales is beneficial but not requiredAbility to work independently in a remote environmentCoachable, self-motivated, and goal-oriented mindset