Branch Sales Officer, NORTH METRO MANILA REGION

BRANCH SALES OFFICER Business Generation: Expands customer base by identifying potential clients and converting leads into new to bank customers. Deepens customer engagement by facilitating multi-product sales offering and presentation and providing unique solutions to enhance loyalty and retention. Promotes brand awareness and product penetration by identifying sales opportunities through constant customer visits and business development activities. Ensures complete endorsement of the solicited accounts to the branch for continuous development and relationship building by creating a clear line of communication between the client and branch officers and staff. Solicits referral by actively engaging both new and existing client base. Builds synergy and collaboration among team members and other partner units to improve our products and services. Conducts competitor scan and provides management periodic updates based on customer feedback and market trends. Risk Mitigation and Regulatory Compliance: Minimizes risk on account opening by strengthening verification processes on submitted documents to ensure legitimacy of accounts. Adheres to “Know Your Customer” and Anti-Money Laundering policies by closely coordinating with Branch Officers on latest banking regulations and company policies. Mitigates fraud by thoroughly conducting background checks on clients and report any suspicious transactions immediately. Customer Centricity: Expedites the resolution of customer queries and complaints by responding and escalation of concerns on a timely manner. Maintains strong customer relationships by providing after sales support using the Needs Identification Compass. Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!