Case Management Specialist | Healthcare Account (Hybrid)

# Case Management Specialist | Healthcare Account (Hybrid) > ISTA Personnel Solutions · Makati, Philippines (Hybrid) · Full-time · Posted 2026-11-04 **Workplace:** hybrid **Department:** G Radar ## Description **ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Case Management Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!** **Responsibilities:** - Conduct initial assessments of patients' medical conditions, care needs, and treatment goals. Develop Healthcare plans tailored to each patient's requirements. - Administer medications, treatments, and medical procedures as prescribed by healthcare providers. Monitor vital signs and assist with wound care, IV therapy, or other medical interventions. - Maintain accurate and up-to-date patient records, documenting care provided, changes in condition, and any incidents or concerns. - coordinates with US insurance providers ## Requirements - Graduate of Medical Allied Courses    - Basic knowledge about Medicare and Medicaid - 1 year BPO Healthcare Experience related to reviewing medical records, authorization,claims, denials and appeals - Familiar with common medical terminologies  - Good English verbal and written skills  - Good work management skills     - Familiar with common medical terms - Familiar with MS Office Tools and applications ## Benefits **What can we offer you?** - Competitive salary and benefits - Health Insurance with free dependents\* - 10%-night differential - Attendance Bonus - Paid time off - Convertible to cash leave credits - Performance Appraisal - Work-life balance - A focus on growing your career path with us - We encourage you to follow your passions and learn new skills **Our commitment to you** - Strong culture and values-driven leadership - We create opportunities for you to learn and grow at any stage of your career - Continuous learning and innovation - We foster an all inclusive environment where everyone thrives ## Apply [Apply at ISTA Personnel Solutions](https://apply.workable.com/ista-2/j/4B36725487/apply) --- Powered by [Workable](https://www.workable.com)