Cheese Manager - Hanover Food Store - Full Time

We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day. Why? Because connection strengthens us. It helps us build the ecosystem we want to work in and be part of. And…because kindness matters! Kindness nurtures community, and communities thrive when we all work together. If you’re passionate about community and making a difference, we’d love to work with you. Position Overview: Responsible for the overall operations, performance, and management of the Cheese Departments at the Hanover and Lebanon locations. Oversees inventory, ordering, financial performance, food safety, customer service, and employee development. Ensures consistent department standards and operations across both locations while working closely with the Store Managers. Essential Functions and Responsibilities: Department Operations & Financial Performance Oversees the daily operations of the Hanover and Lebanon Cheese Departments Manages department inventory and ordering across each location Monitors sales, labor costs, gross margins, shrink, waste, and other department performance measures across each location Works within the annual departmental budgets across each location in partnership with the Hanover and Lebanon Store Managers Identifies opportunities to improve sales, profitability, efficiency, and overall department performance Ensures appropriate product availability, quality, rotation, and freshness Maintains proper signage, attractive displays, and clean, well-maintained cases Works with Merchandising, Marketing, and the Store Managers to implement weekly specials, demonstrations, sampling events and promotions Contributes ideas for new products, techniques, and systems to improve department operations Leadership & Employee Development Provides leadership, direction, and support to all Cheese Associates across each location Works with Store Managers on hiring, onboarding, training, scheduling, performance evaluations, retention, and dismissal of department employees Develops employee skills through ongoing coaching, feedback, and cross-training opportunities Schedules department Associates at both locations to ensure appropriate daily coverage through the entirety of departmental operating hours Receives and addresses call-outs for employees directly supervised and ensures coverage needs are met Conducts or oversees regular department meetings or huddles at each location Establishes consistent expectations and holds employees accountable for department standards and performance Customer Service & Food Safety Ensures a high level of product quality and customer service Maintains department sanitation procedures and ensures compliance with applicable food safety laws and regulations Sets the example for and ensures employee compliance with all food safety procedures Ensures department products are properly handled, stored, labeled, and rotated Communication & Collaboration Works in partnership with the Hanover and Lebanon Store Managers to align department operations with store goals and priorities Maintains regular communication with both locations and ensures important information is shared with department employees consistently across each location Maintains a regular presence at both locations to support employees and oversee department operations Co-op Standards & Expectations Checks Co-op email at least daily and responds to communications in a timely manner Follows the Manager’s Code of Conduct Ensures Co-op policies and procedures are followed by employees Participates in Hanover and Lebanon department and store meetings and completes all required trainings Adheres to all Co-op policies, procedures and employee code of conduct Required Skills/Experience and Attributes: High school diploma or equivalent Two years of supervisory experience Ability to represent the Co-op in a positive manner Two plus years and knowledge of local growers and product Ability to multi-task Proficiency in ECRS POS system and processes Set an excellent example for new employees Proficiency in use of computer software, Office 365, Excel and Word Serve Safe certification, or ability to obtain certification within 6 months Excellent follow through Equipment Used: Computer register, scanner, adding machines, computer, knives, box cutters, U-boats, carts, and phone system. Attendance Requirements: Flexible hours, including weekend and evening shifts, and rotating coverage until 6p. Availability to be scheduled to work any day of the week, according to department needs. We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds. We share a common passion for our member-owned Co-op, communities, and for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. Every point of view helps shape our success, and fostering inclusion is everyone's responsibility.