Chinese Candidate - Technical Manager, E-Hardline / E-Toys

About the job Working location: Cat Lai Zone, Thu Duc, Ho Chi Minh City MAIN RESPONSIBILITIES Develop and implement new testing methods, technical procedures, and standards for Hardlines and Electrical & Electronics product categories in alignment with the company's business strategy. Drive new growth initiatives, technical capability development, new projects, and Technical Capability Development (TCD) programs to support new business opportunities. Manage and control technical governance activities to ensure compliance with applicable standards, regulatory requirements, customer protocols, and Bureau Veritas quality systems. Provide technical leadership, coaching, and training to internal teams, subcontractors, clients, and external stakeholders. Advise managers, supervisors, engineers, and technicians on technical matters related to testing operations and laboratory quality systems. Manage technical resources effectively to ensure optimum workload distribution, operational efficiency, and customer satisfaction. Collaborate with Quality, Customer Service, Business Development, Operations, and other departments to support business and operational objectives. Maintain strong relationships with subcontracted laboratories and external technical partners. Prepare technical proposals, test programs, and tender-related documentation when required. Ensure proper implementation and consistent application of testing standards, test methods, and technical procedures within the assigned teams. Identify, investigate, troubleshoot, and resolve technical issues and customer technical inquiries. Evaluate and propose purchasing plans for testing equipment, software, instruments, consumables, and technical resources. Establish, implement, and monitor KPIs for self and assigned teams. Lead continuous improvement initiatives to enhance laboratory efficiency, quality, technical competency, and service performance. Review, approve, and sign test reports according to the approved authorization matrix. Support customer visits, technical seminars, workshops, and training programs together with CS and BD teams. Monitor and control subcontracted testing costs and vendor performance. Support laboratory accreditation, audits, proficiency programs, and quality management system activities. Perform other duties assigned by the direct manager. QUALIFICATIONS Bachelor's Degree or above in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Mechatronics, Industrial Engineering, Physics, or other relevant technical disciplines. MAJOR Electrical & Electronics Engineering, Mechanical Engineering, Mechatronics, Hardgoods Product Testing, Industrial Engineering, Physics, or other related engineering fields. CERTIFICATE ISO/IEC 17025 Internal Auditor (preferred). Relevant technical certifications in Hardlines and/or E&E testing (preferred). EXPERIENCE Minimum 10 years of experience in consumer product testing, including Hardlines/Furnitures/Toys and/or Electrical & Electronics product categories. Minimum 3 years of experience in a technical leadership or management position. Experience in laboratory operations, test method development, accreditation, and technical governance. KNOWLEDGE Strong knowledge of Hardlines, Toys/Juvenile, and Electrical & Electronics testing. Good knowledge of international consumer product safety requirements and testing standards. Solid understanding of laboratory quality management systems and accreditation requirements, particularly ISO/IEC 17025. Knowledge of regulatory requirements and compliance programs applicable to consumer products. SKILLS Excellent verbal and written English communication skills. Strong technical problem-solving and analytical skills. Good knowledge of consumer product testing standards and regulations. Strong project management and stakeholder management skills. Strong leadership, coaching, and people management skills. Good presentation and technical training skills. Proficiency in Microsoft Office and relevant laboratory systems. CAPABILITIES Strong leadership and decision-making capability. Ability to manage multiple projects simultaneously. Ability to work independently and lead cross-functional teams. Strong customer-facing and consultancy skills. Ability to manage technical risks and resolve complex technical issues. Strong continuous improvement mindset. Working knowledge of ISO, IEC, EN, ASTM, FCC, UL, CE, RoHS, REACH, and other applicable standards and regulations. Ability to develop new testing capabilities and support business growth initiatives. High level of accountability, integrity, and professionalism. Ability to perform effectively under pressure and meet tight deadlines. Benefits: Salary: negotiation + Transportation Allowance + Meal allowance 13th payment 18 days leaves full pay per year AON, accident Insurance Health checking/ Company trip & other benefits based on company policy