Client Partner - C360

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day. About the team Coles 360 is all about connections. It’s how we connect with customers at every turn of their lives. It’s how we use the power of Coles’ shopper data to maximise that connection. It’s how we partner at levels to drive more meaningful campaigns and measure the impact they create. Coles 360 combines the power of customer connections, media connections and partner connections to offer brands a one-stop media solution. About the role As a Client Partner within Coles360, you’ll take ownership of a high-potential portfolio spanning Victorian based Media Agencies. This role is more than maintaining existing relationships, it’s about creating momentum: opening new doors, strengthening senior agency partnerships and growing the active pool of advertisers investing with Coles360. The portfolio provides a strong starting point, but we’re open to shaping the agency mix around the relationships, experience and market strengths you bring. Reporting to the Head of Agency Sales, you’ll own an individual revenue target and lead opportunities from first conversation through to negotiation, close and campaign handover. You’ll uncover client challenges, respond to briefs and develop persuasive, data-led recommendations that bring Coles360’s media capabilities to life. Partnering across strategy, insights, planning, product, measurement and campaign delivery, you’ll connect agencies and their clients with solutions that deliver meaningful commercial outcomes and build long-term investment. About you and your skills Demonstrated experience across media, advertising, digital, retail media, agency or publisher sales, or a comparable B2B commercial environment. A strong network across Victorian media agencies, ideally spanning holding company and independent agency relationships. A proven ability to generate new business, build a qualified pipeline and convert opportunities through confident negotiation and closing. Experience owning and delivering against revenue targets across complex or strategically important accounts. A consultative sales approach, with the ability to translate client objectives, audiences and data into compelling media recommendations. Strong commercial storytelling, presentation and influencing skills, with the confidence to engage senior agency and advertiser stakeholders. An understanding of agency planning, investment and buying processes, including how to identify opportunities before a formal brief reaches market. The ability to bring internal specialists together and shape integrated, commercially viable solutions that can be delivered successfully. Please note, applications will close on 19th, Nov. 2026. What’s in it for you? Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it. Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in. Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings. Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers. Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training. Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family. Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares. About the recruitment process We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au Job ID: 196728 Employment Type: Full time