Commercial Multi-Line Claims Adjuster

Join our growing team as a Commercial Multi-Line Claims Adjuster (Auto & Commercial General Liability) supporting a diverse portfolio of commercial accounts. In this remote role, you will manage claims across multiple lines of business, applying your technical expertise, sound judgment, and customer-focused approach to deliver exceptional claim outcomes. As a desk adjuster, you will handle commercial auto and liability claims from initial investigation through resolution while building strong client relationships and ensuring timely, accurate claim management. Remote | Salary Range: $65,000 - $75,000 Annually Investigate, evaluate, and manage commercial claims involving Auto, Commercial General Liability and other casualty lines . Gather, review, and analyze claim documentation, statements, and supporting evidence. Determine coverage, assess liability, and evaluate damages and exposure. Conduct thorough claim investigations and maintain detailed claim documentation. Negotiate settlements and resolve claims in accordance with company guidelines and client expectations. Manage multiple accounts and claim files while meeting service level agreements and performance standards. Maintain accurate claim notes, transaction records, reserves, billing, and expense documentation. Collaborate with internal teams, clients, vendors, and stakeholders throughout the claims process. Support client relationship management by providing responsive, professional service and timely claim updates. Ensure compliance with applicable regulations, policies, and best practices. Minimum 3+ years of commercial claims handling experience in an insurance, carrier, TPA, or independent adjusting environment. Experience handling Commercial Auto and Commercial General Liability (CGL) claims is required. Ability to manage multiple lines of coverage and multiple client accounts simultaneously. Strong understanding of coverage analysis, liability determination, investigation techniques, and claims resolution. Experience negotiating and settling commercial claims. Excellent organizational skills with the ability to prioritize a high-volume caseload. Strong verbal and written communication skills with a customer-service mindset. Proficiency with claims management systems and Microsoft Office 365 . Detail-oriented with strong analytical and decision-making abilities. Ability to work independently in a remote environment while collaborating effectively with team members. Preferred Qualifications Independent Adjuster License, CIP designation, or equivalent industry credentials preferred. Experience handling bodily injury, property damage, or casualty claims is an asset. Multi-jurisdiction licensing or the ability to obtain additional licenses is a plus. #LI-CD1