Coordinator Travel HKG

Task Responsibilities: - Arrange and confirm travel bookings for internal travelers and external guests including flight, hotel, ground transportation, train - Provide travel offers and assist with travel arrangements to ensure cost efficiency - Manage queries and amend travel change requests - Communicate by phone and email with internal stakeholders and external suppliers - Perform daily crew member flight, ground transportation and hotel reservations - Handle ad-hoc issues related to reservations and crew complaints - Audit hotel and ground transportation invoices - Complete monthly credit card statements reconciliation - Manage all types of monthly, business, operational and travel expense claims processed through Travel Services - Cover all worldwide ad-hoc requests during other Travel Offices closing times - Other duties as assigned by Management Essential Requirements for the Position: - Work experience in a Travel Agency, Travel Management Company, Airline or Hospitality Industry - Relating openly and comfortably with diverse groups of people and cultures - Anticipating and balancing the needs of multiple stakeholders - Feeling comfortable to work in a team as well as autonomously - Have very good communication skills - Demonstrated ability to work independently and to take initiatives - Be able to identify problems and propose solutions - Fluency in written and spoken English, other languages are a distinct advantage - Proficiency in Microsoft Office (PowerPoint, Word, Excel, Outlook, Teams) - Amadeus GDS experience will be considered as a definite advantage Working Conditions: - It is a full-time position based in Hong Kong. - Vacation and other absences should be planned in a way so as to avoid conflicting with service and business requirements. - Work on a shift basis, including weekends. Flexibility may be needed with working hours.