Credit Controller

KEY ACCOUNTABILITIES & RESPONSIBILITIES • Work closely with the Regional Finance Controller to develop and implement credit policies and procedures which help mitigate financial risks to the business • Liaise with clients to ensure the timely collection of debts/receivables as per established KPI’s/criteria • Accurately record and maintain credit facilities in the system to ensure effective monitoring and control • Prepare accounts receivables collection performance reports as per business requirements • Create profiles for new customers and ensure all customer registration requirements are completed in a timely manner • Prepare and monitor aging reports and take corrective action(s) as required • Review credit note related transactions to ensure all credit notes are issued in accordance with Company policies and procedures • Work closely with the sales team to recommend appropriate credit facilities to new/existing customers • Investigate and resolve issues related to payment delays or non-payment of invoices and provide regular updates to management/stakeholders as required • Oversee and contribute to the preparation of statements of account (SOA) and reports as per business requirements • Continuously review internal processes related to invoice issuance and make recommendations to enhance operational processes • Reconcile complex customer accounts with Company records • Liaise with internal and external auditors as needed • Implement audit recommendations where necessary and review opportunities for operational improvement in coordination with the Regional Financial Controller • Ensure compliance with all relevant (internal and external) regulations including QHSSE requirements using company policies and procedures as appropriate • Coach, lead and manage the performance of team members by helping them overcome professional challenges in order to accomplish their responsibilities in an accurate and efficient manner • Set and agree individual goals for all direct reports and evaluate individual performance providing regular feedback and coaching in line with the company’s people management practices