CSR - Work From Home

American Income Life is a well-established international benefits organization serving working families across the United States, Canada, and New Zealand, with a dedicated subsidiary in New York. For more than 65 years, we’ve partnered with unions, associations, and member groups to provide life, accident, and supplemental health coverage.Due to continued growth, we’re expanding our remote team and looking for individuals who enjoy helping people and communicating clearly in a professional setting.What You’ll DoSupport members with benefit enrollment and eligibilityHandle incoming calls and respond to member inquiriesExplain personalized benefit options using a guided systemAssist with coverage requests while representing the client’s best interestsStay up to date on products, programs, and services through ongoing trainingWhat We’re Looking ForStrong communication and customer service skillsReliable, organized, and comfortable working remotelyExperience in customer service or call-based roles is a plus, not a requirementWillingness to learn — full training providedWhat We Offer100% remote workPaid trainingCompetitive earning potentialCareer advancement opportunitiesFull benefits after 90 daysA culture that supports work-life balanceApply today to learn more about the role, the training provided, and how you can grow with a stable, expanding organization.