Customer Care Representative - WFH

About UsWe’re a modern insurance organization built differently — people-centered, technology-driven, and committed to growth. Our mission is to serve working families with dependable life and supplemental coverage while creating real opportunity for our team. Flexibility, purpose, and long-term development aren’t just ideas here — they’re how we operate every day.The OpportunityYou’ll play a central part in delivering an outstanding client experience. After families enroll, you’ll continue supporting them — answering questions, providing clarity, and ensuring they feel confident in their decisions. Your work helps make insurance simple, understandable, and empowering.What You’ll DoBuild and strengthen long-term relationships with clientsGuide families through policy details, updates, and claims processesClearly explain benefits so clients fully understand their coverageWork alongside leadership to ensure seamless onboarding and ongoing supportServe as the primary contact for service-related questions and needsWhat We’re Looking ForStrong communication skills and a genuine desire to help othersComfortable using technology and working in a remote environmentOrganized, proactive, and self-motivatedCustomer service or insurance experience is helpful, but not requiredLegally authorized to work in the U.S. or CanadaWhat You’ll ReceiveRemote Flexibility: 100% work-from-home with adaptable schedulingConsistent Pay: Weekly compensation plus performance incentivesOngoing Development: Structured training and mentorshipGrowth Potential: Advancement based on performanceSupportive Culture: A purpose-driven team that values collaboration and shared success