Customer Lead Engineer

Req ID 92328 | Seoul, Korea, Republic of, ZF Overseas Inc. [Korea] Job Description Your tasks: Work self-responsibly in a tandem with Sales to lead and coordinate customer requirements between ZF TSO, Engineering Product Groups and customers on a global basis, in an international environment. Clarify platform-based technical project topics through the development process. Coordinate the ongoing development projects as a speaker for ZF engineering to the customer. Negotiate cross-project technical content, specifications and standards and prepare them for completion. Efficiently manage processes between the customer's development and ZF Lead a team of project engineers during the acquisition of bundled components in platform projects. Proactively coordinate the technical issues within the framework of the project acquisition Manage technical issues with active reporting regarding the development status to the management. Identify and promote ZF innovations towards the customers in order to prepare future business. Keep the overview for ZF about linked issues between different projects and plants. Organize and present customer meetings. Build a good and stable customer relationship as first contact for all engineering issues. Lead the team in the preparation of customer presentations. Organize regular status meetings with customers to ensure customer satisfaction and strategic coordination in alignment with the relevant management levels at customer and ZF engineering. Read the market trend collecting customer pain points from technical perspective and support customer specific promotion strategy set up with Sales. Be the on-site partner near customer location in order to provide self-responsibly technical support for the customer. Be part of our ZF team as Customer Lead Engineer and apply now! Contact Christine Hong +82 10 4563 6025