Customer Quality Manager

Req ID 92215 | Shanghai, China, Capri (Shanghai) Automobile Technology Co., Ltd. About the Team This position is part of ZF’s ADAS & HPC business, which is entering an exciting new phase of growth and transformation within the advanced automotive technology space. The business unit is planned for divestiture, creating a unique opportunity to help shape the future of next-generation driver assistance and high-performance computing technologies. What you can look forward to as Customer Quality Manager： Customer oriented from the project development phase until end of life for all quality topics. Drive improvement in digital programs to improve the efficiency of effectiveness of the quality system and drive improvement in project based processes and see where to improve together with APQP and project team and support the team in key projects. Manage quality support staff activities as input to quality leaderships and activities in investigation systems and reports (SupplyOn, QRCM, 8D, Cost Recovery, Supplier Quality Certification, etc. ) Provide input to plant management functions & decisions Develop and maintain quality system policies and procedures and manage and coordinate assurance functions including corrective action activities and read across activities Participates in the establishment and implementation of quality specifications, testing procedures and standards for raw material and for process and finished products and responsible for engaging strong intradepartmental and cross-functional/organizational relationships to drive compliance to internal and customer quality systems Provide leadership and facilitates problem resolution, resource utilization, career counseling, coaching and mentoring of team members；Drive for flawless launch of all products,support with inter company APQP and Other assigned tasks by the line manager. Your Profile as Customer Quality Manager： Bachelor’s Degree in engineering or related field. 5+ years of progressive experience managing quality, suppliers and quality systems in automotive. Electronics design and manufacturing experience Knowledge of materials, processes and product coupled with specialized expertise in quality principles and theory, statistical methods and design experiments. Must have excellent PC, communication and human relations skills with the ability to cross multiple levels of the organization. Excellent interpersonal and coaching skills. Proficiency in oral and written English. Commercial level preferred. Strong analytical, problem solving, communication, and presentation skills Demonstrated ability to lead and develop supplier quality staff members, colleagues, and suppliers Excellent organizational skills and ability to manage multiple priorities Knowledge of PPAP & APQ&Knowledge of IATF 16949 & ISO 14001&Project management skills Why you should choose ZF in Shanghai? Individual Growth: At ZF, you accelerate your career by working together across borders and cultures. Take advantage of global development opportunities, support and a flexible working environment. Experience Variety: Join ZF to shape future mobility and sustainable systems. Drive smart solutions and contribute to safer, cleaner, affordable mobility for all. Find Inspiration: Develop yourself in a team-oriented and supportive environment at ZF. Take on international challenges, be inspired by your colleagues and shape the future with us. Be part of our ZF team as Customer Quality Manager and apply now! Contact Ying Li molly.li@zf.com