Customer Service Coordinator

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. Your Key Responsibilities Respond to customers inquiries and complaints and detect reasons for logistics problems arising Provide explanations and solutions to customers to ensure customer satisfaction Coordinate with other departments and external providers to implement corrective actions Identify optimization areas of supply chain and logistics activities and report to Team Leader and/or Professionals Ensure that services delivered are in line with defined quality standards and processes. Manage 2 team members. Your Qualifications National Diploma or Bachelor’s degree in Logistics or Supply Chain Management or equivalent Experienced professional with 3 to 5 years’ Experience in SAP Proficient in English as a working language Analytical thinking skills and results oriented Ability to handle and manage stress Experience with managing staff (minimum 2) We look forward to your application. Your contact Schaeffler South Africa (Pty.) Ltd. Georgiana-Eliza Ungureanu Keywords: Experienced; Coordinator; Full-Time ; Unlimited ; Supply Chain Management;