Customer Service Rep - WFH

About UsFor more than six decades, we’ve been helping hardworking families secure their future with supplemental and permanent benefits they can rely on. With relationships spanning over 40,000 unions and associations around the globe, we are proud to stand as the only 100% union-label provider of our kind. Our purpose is clear: to protect families with honesty, care, and consistency.The PositionWe’re searching for driven individuals who take pride in helping others and creating positive experiences. In this role, you’ll be the first point of contact for union members seeking information about their benefits. Your responsibility will be to guide them through their options, provide clear explanations, and ensure every question is answered with professionalism.Your daily responsibilities will include handling inbound and outbound outreach, booking and conducting virtual meetings, presenting benefit programs to interested members, completing paperwork, and checking for accuracy through quality control. If you enjoy building trust, simplifying complex topics, and making a meaningful impact, this is a great fit.Perks & BenefitsWeekly Pay & Bonuses – Average first-year earnings of $55KCareer Advancement – Clear path to leadership and long-term growthFlexible Hours – Set a schedule that works for youWork From Home – Fully remote opportunity with digital supportResidual Income – Earn on renewals for lasting financial stabilityHealth Coverage – Full benefits for you and your familyTraining That Works – One-on-one mentorship to help you succeedAnnual Company Trips – Past destinations include Puerto Rico, Cancun, Disney, Las Vegas, and the BahamasQualificationsStrong communication and people skillsEffective time management and organizational abilityMust be 18 years of age or olderAble to pass a background checkHigh school diploma or equivalent (further education is a plus)Customer service or retail experience is helpful, but not required