Customer Service Rep (Work From Home)

Join a Growing TeamWe’re expanding and looking for motivated individuals who enjoy helping others and delivering exceptional service. Our organization has proudly supported working families with supplemental programs for over 65 years, and due to growth in new territories, we’re adding driven team members to meet rising demand.Role OverviewIn this position, you’ll work directly with clients to provide clear information about available benefits and answer questions related to their coverage. You’ll stay up to date on program details and assist individuals in reviewing their options to ensure they understand the value and features of their plans.Key ResponsibilitiesProvide accurate information about products and servicesAddress client questions regarding coverage and benefitsMaintain up-to-date knowledge of company offeringsReview existing plans to help clients explore practical solutionsDeliver professional and timely follow-up supportIdeal BackgroundExperience in customer service, sales, or client-facing roles is preferredStrong interpersonal skills and the ability to build trustOrganized and capable of managing multiple tasksPositive attitude and professional approachStrong written and verbal communication skillsWhat We ValueSelf-motivated individuals with a growth mindsetTeam-oriented professionals who perform well in dynamic environmentsClear, confident communicatorsWhat You Can ExpectStructured training and ongoing supportWeekly payPerformance bonusesResidual earning potentialCompany-sponsored travel incentives100% remote work opportunity