Customer Service Rep - Work From Home

Empower Families. Redefine Your Career. Work Remotely.Join a purpose-driven organization dedicated to supporting hardworking families across the U.S. and Canada. For over six decades, we’ve provided essential life and supplemental protection through exclusive partnerships with labor unions, associations, and community groups—earning the trust of those who keep our communities running.As we expand our remote team, we're looking for motivated individuals who want more than just a job—they want a meaningful career that makes a difference.What You’ll Do:Forget cold calls. Our clients come to us. Your role focuses on guiding and advising members who have already expressed interest in their benefit options. You’ll be responsible for:Reaching out to members by phone or video to schedule consultationsHosting virtual meetings to assess needs and recommend tailored coverageWalking clients through enrollment and completing applicationsMaintaining accurate records and ensuring a seamless onboarding experienceContinuously developing your skills through mentorship and training sessionsWhat You Bring to the Table:A strong desire to make a positive impact in people’s livesConfidence communicating and building trust with clientsSelf-discipline and a proactive work ethicA driven, coachable mindset with a willingness to learnPrior experience in customer service or sales is helpful—but not mandatoryEligibility to work in the U.S. or CanadaWhy You’ll Love It Here:Fully Remote: Work from anywhere with a stable internet connectionConsistent Pay: Weekly earnings plus monthly performance bonusesCareer Advancement: Promotions based on performance, not tenureHealth Coverage: Access to benefits after the probationary periodTravel Rewards: Earn all-inclusive trips to top-tier destinationsInspiring Team: Be part of a mission-focused culture that supports your growthMake your work matter. Join a team where your career helps others protect what matters most.