Customer Service Representative

Job Description Ravago is a long-established, family-owned international company. With a workforce of 8,000 employees, the company operates in more than 55 countries worldwide through its manufacturing facilities and distribution network in the plastics, chemicals, and building industries. https://www.ravago.com Among its business divisions, Ravago Building Solutions — which focuses on the construction sector https://ravagobuildingsolutions.com is looking for a new colleague to join its international customer service team in the position of: Customer Service Representative – German Your main tasks will include: Managing and tracking orders from customers in Germany Maintaining existing customer relationships, understanding their needs and providing high-quality service Handling logistics coordination tasks and collaborating with freight carriers Proactive cooperation with production planners and supply chain representatives Supporting the sales team Managing unexpected events and minimizing their impact Participating in the optimization of internal processes Required Profile To be successful in this role, you should possess the following skills and qualifications: Previous experience in a customer service role is an advantage Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Proficiency in Microsoft Office Ability to work in a fast-paced environment and handle multiple tasks Fluency in German SAP knowlegde is an advantage English knowledge is conversational Offer At Ravago, we value our employees and offer a competitive benefits package, including: Permanent appointment with a stable and reputable company Full-time working hours with a hybrid remote option Opportunities for career growth and development Competative salary Comprehensive health insurance Dynamic and diverse work environment