Customer Service Representative

Mr. Greens Produce is hiring a highly motivated Customer Service Representative! Apply Today! Our Employees are at the heart of everything we do! Join our Green Team as we bring the Golden Standard to our exclusive clientele. Enjoy paid Time off, Benefits and bonuses as we thrive together to bring high-quality products to grocery stores, restaurants, hotels, country clubs, and more. Our Customer Service Representative is responsible for seamless communication between Mr. Greens and our Clients! Responsibilities : Answer inbound calls from customers placing orders, inquiring about inventory, their orders placed, delivery times, etc. Handle and carefully respond to all customer and sales inquiries via phone, email and chat Provide excellent customer service Aim to answer questions on the first call by being proactive in your customer service approach Facilitate communication among customers, sales, transportation and warehouse. Requirements: Strong communication skills Ability to multitask and work in a fast-paced environment Strong attention to detail Ability to prioritize based tasks based on deadlines Working knowledge of Microsoft Office (Outlook, Word, Excel) Ability to work independently and still be a team player High School Diploma or GED preferred; or equivalent experience of a minimum of 2 years work history in a related field. Availability to work weekends Physical Demands/ Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in an office environment with low to moderate noise levels. Individual sits for long periods of time while operating a keyboard and communicating via telephone. May involve standing/walking as needed primarily on a level surface throughout the day. May include lifting things up to 15 pounds, on occasion. Benefits: Health insurance Paid time off Vision insurance Health savings account Dental insurance Life insurance Employee assistance program Disability insurance Paid holidays Weekly payroll