Customer Service Representative_CUSTOMER SERVICE_Nizwa Grand Mall Funcity Oman_HOSP - Centrepoint Nizwa - Oman_Landmark Leisure

The job holder is responsible for working with the Unit Manager to ensure that excellent service is provided to customers / guests by proper following the SOPs. 1. Operational Standards and Management Work closely with Unit Management team to move machines / games mointioring payouts to drive maxiuium revenue possibilities from the current product mix.. Keep stores are in compliance with the Standard Operating Prodecures and Customer Service standards Keep stores are in compliance with the company policy on employment and state laws, health and safety standards Keep stores portray the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Effective and prompt execution of sales, promotions by maintaining professionally at all times. Timely filling of the checklist of the area of responsibility Monitoring activities in respective area of responsibility Arranging party as per checklist Receive guests and reorganising things party as per their requirements Write guest details on checklist which is required for final bill preparation Organise party and prepare final bill Collect money as per the bill Hotel Management Graduate/ Retail Hospitality Management 2 – 4 years Experience 1 Years in Leisure / Retail / Hospitality Industry preferably with Multi site management experience.