Customer Service Specialist - Work From Home

About UsFor over half a century, we’ve been dedicated to protecting working families by making sure they have access to the benefits and support they need. Partnering with thousands of unions and associations across North America, we proudly operate with a 100% union label—something no other organization in our industry can claim. Our commitment is simple: to provide families with peace of mind, built on trust, consistency, and care.The OpportunityThis is not just another remote job—it’s an opportunity to build a lasting career with real impact. You’ll be working with union members who have already shown interest in learning more about their benefits. Your role is to guide them, answer their questions, and ensure they clearly understand their options.Day to day, you’ll connect with members via phone or video calls, schedule and conduct consultations, explain benefit programs, and handle follow-up and paperwork. Every call you make matters—because the protection you help provide directly strengthens the security of hardworking families.Why You’ll Love This RoleEarn as You Grow – Weekly pay with bonuses (average first year income ~$55K)Career Pathways – Clear advancement into leadership and management rolesWork-Life Balance – Flexible scheduling to fit your lifestyleRemote Freedom – 100% virtual with full digital supportFinancial Stability – Residual income through client renewalsComprehensive Benefits – Full health coverage providedPersonalized Training – One-on-one mentorship to set you up for successRecognition & Rewards – Annual incentive trips to exciting destinations (past trips include Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas)What We’re Looking ForStrong communication skills and a people-first mindsetGood organization and time-management habitsHigh school diploma or equivalent (post-secondary education is an asset)Previous experience in customer service, sales, or client relations is helpful, but not required👉 If you’re ready to start a career where you can grow professionally, earn competitively, and make a difference in people’s lives—apply today.