Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in United States.

This role offers the opportunity to manage and grow strategic customer relationships within the sports, media, and digital content ecosystem.
You will serve as the primary point of contact for a portfolio of high-value accounts, helping customers maximize product adoption and achieve measurable outcomes.
Working in a fast-moving SaaS environment, you will collaborate with sales, product, delivery, and support teams to create exceptional customer experiences.
The position combines relationship management, commercial awareness, product expertise, and operational excellence.
You will help customers navigate important business moments, improve engagement strategies, and identify opportunities for long-term growth.
This is an ideal opportunity for a customer-focused professional who enjoys ownership, collaboration, and building trusted partnerships.