Customer Success Manager, Commercial (EST)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager, Commercial (EST) based in the United States.

This role offers the opportunity to help businesses maximize the value of innovative AI-powered sales technology while building strong, long-term customer relationships. You will manage a portfolio of commercial accounts, guiding customers through onboarding, adoption, retention, and expansion opportunities. Working in a fast-paced SaaS environment, you will combine customer strategy, data analysis, and proactive engagement to deliver measurable outcomes. The position requires someone who enjoys solving problems, collaborating across teams, and continuously improving customer experiences. You will act as a trusted advisor to customers while contributing valuable insights that influence product development. This is an ideal opportunity for a customer-focused professional who thrives in a dynamic environment and enjoys taking ownership.